Why choose the ALS?

In this section

• Our commitment to quality
• Why choose the ALS?

Our commitment to quality

We are committed to the provision of quality services. We believe that continuous monitoring of service delivery and inputs is vital in order to achieve improvements wherever possible.

As a leader in the aquatic safety and lifeguard services industry, we set international standards through quality nationally accredited training, highly skilled staff and stringent standard operating practices.

We maintain strong ties with national and international bodies which include:

• Australian Water Safety Council
• International Life Saving Federation
• Government Skills Council
• Australian Resuscitation Council
• Emergency Management Australia
• Local Government Association
• Australian Tourism Commission.

Why choose the ALS?

Australia is a continent with a coastline that stretches more than 36,000km and which consists of more than 11,500 beaches. Lifeguard services is a diverse operation with specific industry standards, across the public safety, training and development and medical research sectors.

We have a strong link to Surf Life Saving Australia and a long and proud history in Lifeguard Service provision and public safety.

Safety – people drown on unpatrolled and unguarded beaches. ALS will assist you in delivering safe and enjoyable aquatic locations while protecting your reputation in public safety.

Experience – drawing on the expertise acquired by SLSA over 100 years, we have access to comprehensive data on all Australian beaches, allowing us to better analyse demand and recommend appropriate service levels.

Expertise – we implement strict operational procedures and controls including detailed management plans which meet agreed performance standards.

Risk reduction – ALS effects comprehensive public liability, errors & omissions policies covering lifeguard operations thus significantly reducing your own risk.

Partnership – we work to become a full partner in beach safety with you – from integration with your own quality assurance (QA) program, to regular meetings to review performance and plan improvements.

Value adding – from a national resource pool we can add value to your existing or potential operations while still allowing the community to recognise the local government or land manager’s commitment to public safety.

Value for money/cost – through the combined sharing of resources with the volunteer services and existing ALS collateral we can reduce costs while maximising benefits to the community. Improved economic outcomes are achieved for you through flexible implementation of optimum manning levels and elimination of cost overruns.

Administration – we can reduce your administration burden by taking on the administration of agreed items relating to procurement, leasing, maintenance and staff management, including all industrial relations issues.

Integration – we deliver seamless and effective cross service cooperation with all emergency services including surf lifesaving support operations groups and the nationwide volunteer club movement which may include rescue helicopters, jet/offshore rescue boats and other craft as available.

Service – The Australian Lifeguard Service has been providing professional lifeguard services for more than 30 years and with the support and knowledge acquired by SLSA over more than 100 years, our lifeguards are all experienced in effectively dealing with the beach going public.